GCT Services International
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PRIVACY POLICY

GCT Services International


GCT Services International (“GCT Services International,” “GCT,” “we,” “us,” or “our”) respects the privacy of our customers, clients, website visitors, and other individuals who interact with our business.

This Privacy Policy explains the types of information we may collect, how we collect and use that information, the circumstances in which information may be disclosed to third parties, how such information may be transmitted, and the reasonable security measures used to safeguard personal information.


This Privacy Policy applies to information collected through our website, online forms, payment and checkout systems, customer communications, and services provided by GCT Services International.

By using our website, submitting an online form, purchasing a product or service, or otherwise providing information to us, you acknowledge the practices described in this Privacy Policy.


1. Information We Collect


We may collect information that you voluntarily provide when interacting with our website or services. Depending on your interaction with us, this information may include:

  • Full name
  • Email address
  • Telephone number
  • Mailing or billing address
  • Company or organization name
  • Information submitted through contact, registration, order, or other online forms
  • Products or services purchased
  • Billing and transaction information
  • Communications you send to us
  • Customer service inquiries
  • Information necessary to provide requested business or professional services

We may also automatically receive certain technical information when you interact with our website or online services, such as IP address, browser type, device information, operating system, referring website, pages visited, approximate location derived from an IP address, and website interaction information.


Cookies and similar technologies may also be used to operate the website, remember preferences, measure website usage, and improve our services.


2. How We Collect Information


Information may be collected directly through the GCT Services International website, through communications with us, and through third-party platforms that we use to operate our business.

Our current online service providers include Jotform for forms, registration, order and checkout functionality; Stripe for payment processing; and PayPal for payment processing.

Information submitted through these services may be transmitted electronically to the applicable provider and subsequently made available to GCT Services International as necessary to process your request or transaction.


3. How We Use Your Information


GCT Services International may use information collected for legitimate business purposes, including to:

  • Process orders, registrations, purchases, and payments
  • Provide products and services requested by customers
  • Respond to inquiries and customer-service requests
  • Communicate regarding purchases, services, accounts, or transactions
  • Confirm registrations or transactions
  • Issue receipts, invoices, confirmations, or other business documentation
  • Maintain customer and transaction records
  • Administer and improve our website and services
  • Analyze website and service performance
  • Prevent fraud, abuse, unauthorized transactions, and security incidents
  • Resolve disputes or payment issues
  • Maintain accounting, tax, and business records
  • Enforce our agreements and policies
  • Comply with applicable legal and regulatory requirements

Where permitted by applicable law, we may also use contact information to communicate information about GCT Services International products, services, promotions, or business developments. Recipients may opt out of promotional communications where applicable.


4. Jotform


GCT Services International uses Jotform for certain online forms, registrations, orders, and/or checkout functions.


When you submit information through a Jotform form used by GCT Services International, the information entered into that form may be transmitted to and stored through Jotform's systems.

Depending on the particular form, this information may include your name, email address, telephone number, billing information, selected products or services, registration information, and other information you voluntarily enter.


Jotform states that it stores customers' form data and may use third-party infrastructure providers for that storage. For payment integrations, Jotform states that sensitive cardholder information provided through third-party payment gateways is not stored or logged by Jotform. Jotform

Jotform also states that payment information is transmitted to the selected payment gateway using 256-bit SSL encryption and that Jotform is a PCI DSS Level 1 compliant service provider. Jotform

Jotform Privacy Policy


5. Stripe Payment Processing


GCT Services International uses Stripe to process certain electronic payments.

When you select a payment option processed by Stripe, information necessary to process and authenticate your transaction may be transmitted directly to Stripe and related financial institutions or payment networks.


Depending upon the payment method and transaction, Stripe may process information including your name, email address, telephone number, billing or shipping address, payment-method information, purchase amount, date of purchase, merchant information, IP address, device information, and other transaction-related information. Stripe also uses information for fraud detection and transaction authentication. Stripe


GCT Services International may receive transaction-related information from Stripe necessary to administer your purchase, such as your name, email address, amount paid, products or services purchased, payment status, transaction identifier, and related transaction information.

Your use of Stripe's services is also subject to Stripe's applicable privacy practices.

Stripe Privacy Center


6. PayPal Payment Processing


GCT Services International may also provide customers with the option of making payments through PayPal.


When PayPal is selected as your payment method, information necessary to complete the transaction is processed through PayPal's systems.


GCT Services International may receive information concerning the transaction that is necessary to identify and administer your purchase, including customer identification or contact information made available through the transaction, transaction amount, transaction status, and transaction reference.

Information provided directly to PayPal is handled according to PayPal's applicable privacy statement, user agreement, and other legal agreements. PayPal maintains specific agreements and privacy terms applicable to its users and merchant/payment services. PayPal

PayPal Privacy and Legal Agreements


7. Payment Card Information


GCT Services International uses third-party payment-processing infrastructure rather than intentionally maintaining customers' complete payment-card credentials within our general business records.

When payments are processed through Stripe, PayPal, or an integrated Jotform payment gateway, sensitive payment information is transmitted to the applicable payment-processing provider for authorization and processing.


We may retain or receive non-sensitive transaction information where necessary for legitimate business purposes. This may include:

  • Customer name
  • Email address
  • Billing information
  • Products or services purchased
  • Transaction amount
  • Date of transaction
  • Payment status
  • Invoice or order number
  • Transaction identifier
  • Refund or dispute information

This information may be maintained for customer service, accounting, tax, fraud-prevention, recordkeeping, and legal purposes.


8. Disclosure of Personal Information


GCT Services International does not sell or rent personal information to third parties.

We may disclose or make information available to third parties when reasonably necessary to operate our business or provide requested services.


Such recipients may include payment processors, online-form providers, website and hosting providers, cloud-storage providers, communications providers, software providers, accounting or professional advisers, contractors, financial institutions, and other vendors assisting us in operating our business.

Our current providers relevant to online orders and payments include Jotform, Stripe, and PayPal.

We may also disclose information where we reasonably believe disclosure is necessary to comply with applicable law, legal process, court orders, regulatory requirements, or lawful requests from authorized governmental authorities.


Information may also be disclosed where reasonably necessary to investigate fraud, enforce agreements, protect our legal rights, protect the security of our systems, or protect GCT Services International, our customers, or others.


9. Method of Disclosure and Transmission


Where information needs to be shared with a third-party service provider, it is generally transmitted electronically through the systems and integrations used to provide the applicable service.

For example, information submitted through an online order form may be transmitted through Jotform, while payment information may be transmitted to Stripe or PayPal for payment authorization and processing.


We seek to limit information disclosed to third parties to information reasonably necessary for the relevant service, transaction, or legitimate business purpose.

Third-party providers maintain their own systems and security practices and process information according to their applicable privacy policies, agreements, and legal obligations.


10. Security of Personal Information


GCT Services International takes reasonable administrative, organizational, and technical measures designed to protect personal information against unauthorized access, disclosure, misuse, alteration, loss, or destruction.


Depending upon the information and systems involved, these measures may include:

  • Secure HTTPS/SSL connections
  • Password-protected accounts and systems
  • Access controls
  • Restricted access to customer information
  • Use of established payment-processing providers
  • Secure online-form and payment integrations
  • Appropriate electronic recordkeeping practices
  • Fraud-prevention and transaction-monitoring systems provided by our payment partners

Our third-party providers maintain their own security programs. For example, Jotform states that its payment forms use 256-bit SSL encryption and that it maintains PCI DSS Level 1 compliance. Jotform Stripe describes measures and processing designed to authenticate transactions and detect and prevent fraudulent activity. Stripe


Although reasonable precautions are taken, no website, electronic transmission, database, or storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.


11. Cookies and Similar Technologies


Our website or third-party services integrated into our website may use cookies and similar technologies.

These technologies may be used to:

  • Enable website functionality
  • Remember user preferences
  • Understand website traffic
  • Analyze how visitors interact with the website
  • Improve website performance
  • Support fraud prevention and security
  • Facilitate online forms or payment processing

Users may generally control cookies through their web-browser settings. Disabling cookies may affect certain website or checkout functionality.


12. Data Retention


GCT Services International retains personal information for only as long as reasonably necessary for the purposes for which it was collected or as otherwise required for legitimate business or legal purposes.

Retention periods may vary depending on the nature of the information and may be affected by accounting, tax, transaction-record, dispute-resolution, fraud-prevention, contractual, or other legal requirements.

When information is no longer reasonably required, it may be securely deleted, destroyed, or anonymized where appropriate.


13. International Data Processing


GCT Services International operates online and uses third-party technology providers that may process or store information in jurisdictions outside the country in which a customer is located.

Accordingly, personal information may be transmitted to, processed, or stored in another country. Information processed in another jurisdiction may be subject to the laws of that jurisdiction.

We seek to use established service providers and reasonable safeguards when information is processed through third-party services.


14. Third-Party Websites


Our website may contain links to third-party websites, services, payment providers, social-media platforms, or other online resources.

GCT Services International does not control the privacy practices of independent third parties and is not responsible for their websites, privacy practices, or security.

We encourage users to review the privacy policies of third-party services before providing personal information to them.


15. Your Privacy Rights


Depending on your location and applicable privacy laws, you may have certain rights regarding personal information relating to you.

These may include the right to:

  • Request access to certain personal information we maintain about you
  • Request correction of inaccurate information
  • Request deletion of information where legally applicable
  • Withdraw consent where processing is based on consent and withdrawal is legally available
  • Opt out of certain marketing communications
  • Raise questions or concerns regarding our handling of your personal information

We may need to verify your identity before fulfilling certain privacy requests. Some requests may also be subject to exceptions permitted or required by applicable law.


16. Marketing Communications


Where permitted by applicable law, GCT Services International may send customers or prospective customers information concerning our products, services, promotions, or other relevant business communications.

You may request to stop receiving promotional electronic communications by using an unsubscribe option provided in the communication, where available, or by contacting us.

Transactional communications—including payment confirmations, order information, customer-service communications, and important service notices—may continue where necessary.


17. Children's Privacy


Our business and website are not directed toward children for the purpose of knowingly collecting personal information from them without appropriate authorization.

We do not knowingly solicit personal information directly from children where parental or guardian consent would be required by applicable law.

If we become aware that personal information from a child has been collected improperly, we may take reasonable steps to remove the information.


18. Business Transfers


If GCT Services International undergoes a merger, acquisition, restructuring, sale of assets, or other business transaction, information maintained as part of our business records may be transferred as part of that transaction, subject to applicable privacy requirements.


19. Legal Requirements


We may retain, use, or disclose information when reasonably necessary to comply with applicable laws, regulations, legal proceedings, court orders, or lawful governmental requests.

We may also use or disclose information when reasonably necessary to investigate suspected fraud or misuse, protect our rights or property, enforce our agreements, or maintain the safety and security of our services.


20. Changes to This Privacy Policy


GCT Services International may periodically modify this Privacy Policy to reflect changes to our services, business practices, technology, third-party service providers, or applicable legal requirements.

When changes are made, the revised Privacy Policy will be posted on our website and the “Last Updated” date will be revised.

We encourage users to periodically review this Privacy Policy.


21. Contact Information


Questions, concerns, or requests regarding this Privacy Policy or our handling of personal information may be directed to:

GCT Services International

www.gctservicesinternational.com

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